FAQs

In this section you can access the most Frequently Asked Questions of iDealOps

Support

🇬🇧 How do I contact support? // 🇪🇸 ¿Cómo puedo contactar a soporte?

You can understand everything about how to contact support in this Docs section:

Help Center & Support

🇬🇧 My dashboard is not working or loading correctly // 🇪🇸 Mi dashboard no está funcionando ni cargando correctamente

Before drawing any conclusions, the most likely error is probably a human mistake.

You probably broke something, your input is incorrect, you're looking at the wrong thing, or you are not following the steps laid out correctly inside this Doc:

Troubleshooting

🇬🇧 My dashboard is not adding or updating information // 🇪🇸 Mi dashboard no añade ni actualiza información

Before drawing any conclusions, the most likely error is probably a human mistake.

You probably broke something, your input is incorrect, you're looking at the wrong thing, or you are not following the steps laid out correctly inside this Doc:

Troubleshooting

🇬🇧 My dashboard doesn't show the data correctly // 🇪🇸 Mi dashboard no muestra la información correctamente

Before drawing any conclusions, the most likely error is probably a human mistake.

You probably broke something, your input is incorrect, you're looking at the wrong thing, or you are not following the steps laid out correctly inside this Doc:

Troubleshooting

🇬🇧 I don't understand a word, concept, or variable in the dashboard // 🇪🇸 No entiendo una palabra, concepto, o variable dentro del dashboard

You can understand everything about our glossary of variables in this Docs section:

Glossary of Variables

🇬🇧 My filters are not working correctly, or I don't know how to use them // 🇪🇸 Mis filtros no funcionan correctamente, o no se como se usan

Before drawing any conclusions, the most likely error is probably a human mistake.

You probably broke something, your input is incorrect, you're looking at the wrong thing, or you are not following the steps laid out correctly inside this Doc:

Troubleshooting

🇬🇧 I don't understand how to find answers inside these Docs // 🇪🇸 No entiendo como encontrar respuestas dentro de estos Docs

You can understand everything about how to navigate the docs in this Docs section:

How to Navigate Docs

System

🇬🇧 How do I fill out a new payment or invoice? // 🇪🇸 ¿Cómo puedo rellenar un nuevo pago/factura?

You can understand everything about filling out new payments/invoices in this Docs section:

Master Form

🇬🇧 I don't know how to use one of the softwares // 🇪🇸 No entiendo como usar uno de los softwares

You can understand everything about our Software Stack in this Docs section:

Software Stack

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