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    • CSM Video Walkthrough
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  • Start here
  • Tools you would need
  • Dashboards you would use
  • Input Tables you would check
  1. QuickStart

ToolKit

Here you will see all the most essential tools if you are a CSM.

Start here

Learn the BasicsIn this Group Section you will learn ALL the Basics of iDealOpsHelp Center & SupportIn this section you will learn how to use the Help Center & Conctact Support inside iDealOpsFAQsIn this section you can access the most Frequently Asked Questions of iDealOps

Tools you would need

Master FormIn this section you will learn how to use the Master Form inside iDealOpsLinksHere you will learn how to use the Links input table.Glossary of VariablesIn this section you will see the meaning of all the Variables use inside iDealOpsSoftware StackFilteringIn this section you will learn how to use effectively the Filters inside iDealOpsUI DesignIn this section you will learn about the UI Design of iDealOpsQuickTrack ExtensionIn this section you will learn how to properly use the QuickTrack Extensio the UI Design of iDealOps

Dashboards you would use

CompanyHere you will learn how to use the Company dashboard.Calls_csmHere you will learn how to use the Calls_csm dashboard.

Input Tables you would check

Calls_csmHere you will learn how to use the Call_csm input table.

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Last updated 1 month ago